Something broke.
Here is the price.
Send what stopped working. The line it falls under is on this sheet, with how fast it gets fixed, before anyone looks at it. No retainer, no support plan, and nothing to renew.
- Does not work at all same week $400
- Broken, but still working same week $200
- Small change 1 to 2 days $80
- Integration fix same week $250
- Recovery after a failure as fast as it takes from $400
- A new function scoped first from $600
- Move to another server 1 to 2 days $300
- Anything else, by the hour $200
Send it, and it comes back
with a line from the sheet.
What broke, where, and since when. If you have a screenshot or an error, attach the words. The reply names the line above, the price on it, and the day.
Rather do it yourself, or with your own developer? The code is yours and so is the documentation, so nothing on this sheet is the only way in.
What stopped working
One line is enough. The reply comes with the price from the sheet, not an estimate.